Web Maintenance & Support Services

Making Your Business Website Faster, Safer, & Better Supported

Serving all of Canada

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PROUD MEMBER OF

Blackfalds Chamber of Commerce

100% Ownership Rights

Best Practices Core Web Vitals

Affordable Websites on VPN Servers

Website Maintenance Plan Features

Updates & Upgrades

Updates enhance your customer’s experience by improving functionality & design. Website software, plugins, and themes should be regularly updated to ensure they have the latest security patches

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Reliability & Recovery

Not only will your website will employ premium protection, & security measures but we take it one step farther and provide you with a reliable backup plan in the case of an emergency.

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Safety & Security

Maintain you customer’s trust with a secure website that instills confidence in your customers and demonstrates a commitment to their privacy and security.

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Premium Software & Support

Recieve quality support for your business website even after it has been launched. Our care plans include hundreds of dollars worth of premium software licenses that add additional functionality and boost your site without you having to have technical expertise in finding, vetting, installing and configuring premium software. Depending on your website, a care plan may actually pay for itself in those savings alone.

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Hassle & Headache Free

You won’t need to worry about all the many things that go into maintaining your business website each and every month. You can get ongoing website support. . Your website will live (be hosted) on a VPS server that is built for performance and security. Your website will deliver the information your customers are looking for quickly giving them a great customer experience.

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100% Ownership

 It allows you to have full control over your online presence and make decisions that align with your business goals and brand identity.

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Website Maintenance Plans

Essentials

$40

Your website may benefit from a ‘set it and forget it’ approach if you don’t anticipate making many updates or improvements regularly.
  • VPS Website Hosting
  • Premium Software
  • Updates to WordPress Core, Themes, & Plugins
  • Local Security w/Brute Force Protection
  • Website Backups on a Separate Server
  • Website Firewll

***Not eligible for eCommerce sites
Support time does not rollover.***

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website-maintenance

Specialized

$80

Our most popular plan to keep your small business website secure, fast and up-to-date.

  • VPS Website Hosting
  • Offsite Backups
  • Premium Software
  • Updates to WordPress Core, Themes, & Plugins
  • Monitoring Website Security
  • Cleaning WordPress Database
  • Checking & Fixing Broken Links
  • Uptime Monitoring
  • Speed Tests
  • Use of Search Console
  • Website Firewall
  • Malware Scans

***Not eligible for eCommerce sites
Support time does not rollover.***

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Standard e-Commerce

$149

This plan best serves our eCommerce business. You don’t have to be big to have an eCommerce site.

  • Everything in the POPULAR plan plus:
  • 1 Hours Per Month of Website Edits & Support.
  • eCommerce & Advanced Functionality Support
  • Product Editing & Optimizing
  • Monthly Reporting

***Support time does not rollover.***

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How much does a website for my business cost?

The cost to develop a website varies depending on several factors:

✔Complexity of the website structure
✔ UX/UI design
✔ Number of features
✔ Number of functions
✔ Size of the website
✔ Amount of assests
✔ 3rd Party Integrations
✔ And much more!

Wait. What is WordPress?

WordPress is a content management system that allows you to create websites, blogs, eCommerce stores, and more. WordPress is more popular and widely used than other CMS, which make it easier to find WordPress developers.

Are there support services?

Yes! We offer website support services to give you peace of mind by allowing businesses to focus on their objectives, resolving issues quickly, providing a safe and secure website, improving user experience, achieving website goals, and removing the burden of maintenance tasks.

Do I need any licenses?

As long as your on a support maintence plan your able to use our licensed premium software. licensed premium software provides a greater level of accuracy, a stronger foundation, Free or cheap software is lower in quality and not even worth considering. We build our websites using WordPress with a premium theme designed for accuracy, speed and delivering a great customer experience.

Do I need a website for my business?

YES! Having a website is important for your customers as it establishs an online presence, provides convience for your customers, improves marketing, increases traffic and therefore sales.

Do I my business website?

YES! You get full ownership of your entire website. Competitors of WordPress may employ proprietary software, which means your website cannot be moved to another web developer should you require a change of services. If you leave WIX for example or other providers you will not be able to take your website with you.

Do I my business website/

YES! You get full ownership of your entire website. Competitors of WordPress may employ proprietary software, which means your website cannot be moved to another web developer should you require a change of services. If you leave WIX for example or other providers you will not be able to take your website with you.

How long does it take to build my website?

The time it takes to complete a webiste can range from a few weeks to several months, depending on the complexity of the site. It is important to plan ahead and have all necessary content ready to avoid delays.

Where will my website be once it is launched?

Your website files are stored on a web server. The web server is a computer that is connected to the internet and is responsible for delivering the website's content to customers who request it. Your website will live on a Virtual Private Server designed for reliabilty, speed and security.

Will I be able to change the content on my website or will I need to hire someone to do that for me?

Ultimately, the decision to take over your site depends on your time contraints and technical expertise.

Testimonials

Your website may benefit from a 'set it and forget it' approach if you don't anticipate making many updates or improvements regularly.

We have been using Portelli Web Design since 2019. She does amazing work and is always available for whatever we throw at her. From adding last minute notices to the website or creating a new form for online voting she handles it all with confidence. We highly recommend Paula for all your website needs.
Chamber of Commerce Blackfalds
Admin
Entrusted my website to Portelli Design was the best decision I ever made for my business. From the beginning of the process my Designer made it easy and I felt comfortable trusting her expertise and suggestions. When my website went live I got multitude of compliments of how bright, informative and inviting it looks. I got so much value for my investment. Best money spent ever!
Carlos Bead Store
Lucie Bouvier
Owner Carlos Bead Store

Visual Story Telling

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